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Shipping and Returns

Shipping

Shipping is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to dispatch within 24 hours after the order is placed. Normal Processing time is 7 business days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to you, the customer. After processing and leaving the warehouse, items usually take between 5 to 8 days to arrive at the destination but can take longer from time to time. 
Please note: All orders are custom made.

    Returns

    All sales are final, however we will try to accommodate exchanges and honor mistakes on our behalf. We will only replace items that are defective or damaged. Please contact us first before making any returns at info@ggbankrolls.com.